Shipping Information
All in-stock orders are dispatched within one working day.
We ship to the USA from our UK warehouses.
Botulinum products are always shipped with ice to ensure quality and stability.
For orders to the USA, we use the fastest available delivery service.
Delivery Details:
Courier: USPS
Cost: $39
Estimated Delivery Time: 5-7 Business Days (excluding processing and shipping)
(Some states take up to 9 business days for delivery)
We do not process purchases under $200. Your purchase must be $200 or more. We apologise for any inconvenience.
Return and Refund Policy
Please note that all products sold in our store, including those containing botulinum, are non-returnable and non-refundable. Before placing an order, ensure you are fully informed about the product, including its appearance, usage, and key characteristics.
When ordering, please ensure you provide your correct delivery address.
You are fully responsible for receiving your parcel at the address you provide. If you choose to redirect your order to another address, you are responsible for collecting it from that address on time.
We are not responsible for any failed delivery or missed parcel collection if you do not accept the package from the courier or fail to pick it up from the designated location.